Data Security Policy

We are committed to providing a secure environment for your data by implementing industry-leading security measures to protect it against unauthorized access, alteration, or destruction. Our security practices are continuously updated to ensure we meet or exceed industry standards and comply with international regulations.

Key Security Measures

1. Encryption

In Transit: We use TLS 1.2 or higher for encrypting data in transit, ensuring that your data is protected while being transmitted between your device and our platform.

At Rest: All data stored in our databases is encrypted using AES-256 encryption, which meets or exceeds industry standards for data protection.

2. SSL/TLS Certificates

Frandzzo employs SSL/TLS certificates to ensure secure, encrypted communications between users and our platform, protecting sensitive data during transmission.

3. Access Control

Role-Based Access Control (RBAC): We implement strict access controls to ensure that only authorized personnel have access to sensitive data. Access to data is granted based on the principle of least privilege and is subject to regular audits.

Access permissions are reviewed on a periodic basis to maintain compliance with regulatory requirements such as GDPR and CCPA.

4. Multi-Factor Authentication (MFA)

Frandzzo highly encourages and recommends enabling Multi-Factor Authentication (MFA) for all users. For high-level or administrative accounts, MFA is mandatory to ensure enhanced security.

5. Security Audits

We undergo regular security audits conducted by independent third-party security firms to ensure our security measures meet or exceed industry standards and regulatory requirements.

Our audits comply with standards like SOC 2 Type II, ISO 27001, and GDPR Article 32 (security of processing).

We provide security audit reports to our customers upon request to maintain transparency.

6. Incident Response

In the event of a data breach, we follow a formal Incident Response Plan that includes:

  • Immediate containment of the breach
  • Notification to affected users within 72 hours (as required by GDPR)
  • A thorough investigation to determine the root cause of the breach
  • Clear communication to users and regulators, if applicable

Our incident response team is trained and prepared to handle data breaches in compliance with GDPR Article 33 and other international regulations.

Compliance with International Regulations

1. General Data Protection Regulation (GDPR)

We adhere to the principles of data protection as defined by the GDPR. This includes ensuring that personal data is processed securely and lawfully, that data subjects' rights are respected, and that data is stored for no longer than necessary.

We provide users with the ability to exercise their rights to access, rectification, erasure, restriction, portability, and objection regarding their personal data.

2. California Consumer Privacy Act (CCPA)

Frandzzo ensures compliance with the CCPA by providing clear options for users to manage their privacy preferences and access their data.

We provide users with the ability to request a copy of the personal data we hold about them and ensure the deletion of their data when requested, subject to applicable legal exceptions.

3. ISO 27001 Compliance

We are committed to maintaining an ISO/IEC 27001:2013 certified Information Security Management System (ISMS), ensuring continuous improvement in data security measures across our operations.

Additional Security Features

1. Data Retention & Deletion

Retention: We retain data only as long as necessary to fulfill the purpose for which it was collected, in accordance with regulatory guidelines like GDPR.

Deletion: When data is no longer required, we securely delete it using industry-standard methods to prevent unauthorized access.

2. Data Transfer and Cross-Border Compliance

When transferring data across borders, we ensure compliance with GDPR provisions regarding international data transfers through mechanisms such as Standard Contractual Clauses (SCCs) or Privacy Shield (if applicable).

For users in the EU, we maintain an up-to-date Data Processing Agreement (DPA), ensuring that data protection obligations are clearly defined between Frandzzo and its clients.

3. Employee Training

Frandzzo ensures that all employees involved in data processing are regularly trained on data protection best practices, privacy laws, and security measures, ensuring ongoing compliance with regulations like GDPR.

Service Level Agreement (SLA)

Frandzzo is committed to providing a reliable and high-quality service. This Service Level Agreement (SLA) outlines the service levels you can expect from us, including uptime guarantees, support response times, and remedies in the event of service failure.

1. Uptime Guarantee

Frandzzo guarantees a 99.9% uptime for the platform.

  • Basic: 1% of the monthly fee for every 30 minutes of downtime beyond the SLA.
  • Professional: 2% of the monthly fee for every 30 minutes of downtime.
  • Enterprise: 5% of the monthly fee for every 30 minutes of downtime.

2. Support Response Times

  • Basic Support: Response within 48 hours.
  • Professional Support: Response within 24 hours.
  • Enterprise Support: Response within 4 hours, 24/7 support.

3. Scheduled Maintenance

We will notify users at least 48 hours in advance of any scheduled maintenance that may impact the platform's availability.

Acceptable Use Policy (AUP)

The purpose of this Acceptable Use Policy (AUP) is to ensure that Frandzzo’s platform is used in a responsible manner, and that all users adhere to legal and ethical standards while using our platform.

1. Prohibited Uses

You agree not to:

  • Violate any laws or regulations through the use of the platform.
  • Engage in activities that harm the platform or its users (e.g., distributing viruses or engaging in hacking activities).
  • Use the platform to distribute or store illegal content.

2. Monitoring

Frandzzo reserves the right to monitor usage of the platform to detect violations of this policy. We respect user privacy and will only monitor for necessary purposes, such as security or compliance.

3. Consequences of Violations

If you violate the Acceptable Use Policy, Frandzzo reserves the right to suspend or terminate your account. Serious violations may result in legal action, including reporting to relevant authorities.

Contact Information

If you have any questions or concerns about this Disclaimer or your use of the Platform, please contact us at