Frandzzo Privacy Policy

Information We Collect

Personal Data

• Account Information: Name, email address, phone number, username, billing information, etc.
• Payment Data: Credit card details processed securely through third-party payment processors.
• Profile Information: Any additional information you provide in your user profile or during registration.

Usage Data

• Device Information: Browser type, device ID, operating system.
• Log Data: Access times, IP address, error logs, session data.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and for analytics purposes.

Content Data

You may upload content (e.g., text, images, videos) to Frandzzo. While you retain ownership of this content, we process it to provide and improve our services.

How We Use Your Information

We use the information we collect for the following purposes

• To provide and maintain our services.
• To improve and personalize your experience.
• To communicate with you: Account updates, service notifications, and promotional messages (with your consent).
• For legal compliance and security purposes: To comply with applicable laws and prevent fraud.

Legal Basis for Data Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds

• Consent: If we rely on consent to process your data, we will obtain it clearly and explicitly.
• Contractual Necessity: To fulfill a contract with you (e.g., providing our platform services).
• Legal Obligation: To comply with legal obligations (e.g., responding to a subpoena or ensuring fraud prevention).
• Legitimate Interests: For purposes such as service improvement and user experience enhancement, provided these interests are not overridden by your rights.

Data Subject Rights (GDPR)

If you are located in the EEA, you have the following rights:

• Right to Access: You can request information about the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit how we process your personal data.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer it to another service.
• Right to Object: You may object to certain types of processing, including direct marketing.
• Right to Withdraw Consent: You may withdraw consent at any time, where we rely on consent to process your data.

To exercise any of these rights, please contact us at support@frandzzo.com.

CCPA Rights (California)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You can request details about the personal information we collect, use, and disclose.
• Right to Delete: You can request the deletion of your personal data, subject to exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (if applicable).
• Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To submit a request, please email support@frandzzo.com or submit a request through our online form (if applicable).

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following cases:

• Service Providers: Trusted third-party vendors who assist us in operating our platform.
• Legal Compliance: If required by law or in response to lawful requests from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Data Security

At Frandzzo, we take the security of your personal data seriously and employ industry-standard security practices to safeguard your information. These include:

• Encryption: We use encryption to protect your data during transmission and storage.
• Access Control: We restrict access to your data to only those employees or service providers who need it to perform their roles.
• Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

However, please be aware that no method of data transmission over the internet or electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal data using the best available technologies, Frandzzo cannot guarantee its absolute security.

In the unlikely event of a data breach, we will promptly notify affected users and take necessary actions to mitigate any potential damage, in accordance with applicable laws and regulations.

International Data Transfers

As part of providing our services, Frandzzo may transfer and store your personal data in servers located in countries outside your country of residence. This includes countries with different data protection laws, such as the United States, which may not provide the same level of protection as the laws in your home country or region.

By using Frandzzo, you consent to the transfer of your personal data to countries outside of your home country, including the United States, and acknowledge that these countries may have different data protection regulations than those in your jurisdiction.

We take appropriate measures to ensure that any data transferred internationally is subject to adequate safeguards. These safeguards may include:

• Standard Contractual Clauses (SCCs): As approved by the European Commission, which provide a legal framework for international data transfers.
• Privacy Shield Frameworks: Or other mechanisms, depending on the region.

We ensure that our data processing agreements with third parties involved in data transfers comply with applicable data protection laws, including GDPR and CCPA requirements.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your user experience and collect data for analytics. You can control cookie settings through your browser preferences, but some features may not function properly if cookies are disabled.

For more information on our use of cookies, please see our Cookie Policy.

Third-Party Links

Frandzzo may contain links to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted here, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

• Email: support@frandzzo.com